Receptionist
Under the direction and supervision of the Campus Director and the Admission Director of the Institute, the Receptionist is responsible for handling the front desk operations as well as support to various other departments on the campus. The receptionist performs a variety of office duties including but not limited to greeting visitors, answering telephone calls, and performing general clerical work and related duties.
Qualifications
- A willingness to learn, flexibility in accomplishing tasks, and a positive attitude.
- Reliability - Receptionists must be prompt and consistent in their performance.
- Good Phone Manner - Whether or not a potential student eventually comes in often depends upon the receptionist’s ability to effectively communicate over the telephone. Good voice tone and the ability to articulate on the phone are vital.
- Good Phone Manner - Whether or not a potential student eventually comes in often depends upon the receptionist’s ability to effectively communicate over the telephone. Good voice tone and the ability to articulate on the phone are vital.
- Good Organizational Skills
- Cash Management Skills
- Reliable Transportation (public or private).
- High school diploma, California High School equivalency (CHSE) or general education development test (GED); or one to three months related experience and/or training; or equivalent combination of education and experience is recommended.
Personal Requirements
- Good emotional and physical health.
- Ability to develop and maintain good working relationships.
- Demonstrates evidence of interest in continuous professional growth.
- Possesses a genuine interest and ability to work with others.
- Demonstrate a willingness and ability to work under supervision.
- Possesses initiative, dependability and skill in assigned tasks.
- Possesses ability to communicate effectively, both verbally and in writing.
- Possesses resourcefulness in emergency situations.
- Possesses genuine respect for others and acceptance of their individual social and cultural traits.
Responsibilities
- Obtains caller's name and forwards call or takes message for person called upon.
- Directs caller to destination and records name, time of call, nature of
- Operates telephone console to receive incoming messages.
- Updating master phone extension list.
- Types minor memos, correspondence, reports, and other documents.
- Collects and distributes messages and assists with mail distribution.
- Performs variety of clerical duties.
- Provides support for office personnel.
- Maintain lobby, conference room, and coffee area in an orderly
- Keep track of office supplies and maintain list of need items.
- Call vendors for office equipment repairs as directed.
- Assist walk in clients and notify appropriate personnel.
- Use office machines such as copier, fax, computer, printers, etc.
- Responsible for dispersing incoming faxes to staff in a timely manner.
- Prepare and disperse mail in a timely manner.
- Works when scheduled; begins and ends work as expected; calls in business, and person called upon.
- The duties and responsibilities may change dependent upon the ability according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately. of the receptionist to handle additional duties as the needs of the office dictate or as updated equipment is added.